html,body{width:100%;height:100%}input::-ms-clear,input::-ms-reveal{display:none}*,*:before,*:after{box-sizing:border-box}html{font-family:sans-serif;line-height:1.15;-webkit-text-size-adjust:100%;-ms-text-size-adjust:100%;-ms-overflow-style:scrollbar;-webkit-tap-highlight-color:rgba(0,0,0,0)}@-ms-viewport{width:device-width}body{margin:0}[tabindex="-1"]:focus{outline:none}hr{box-sizing:content-box;height:0;overflow:visible}h1,h2,h3,h4,h5,h6{margin-top:0;margin-bottom:.5em;font-weight:500}p{margin-top:0;margin-bottom:1em}abbr[title],abbr[data-original-title]{-webkit-text-decoration:underline dotted;text-decoration:underline dotted;border-bottom:0;cursor:help}address{margin-bottom:1em;font-style:normal;line-height:inherit}input[type=text],input[type=password],input[type=number],textarea{-webkit-appearance:none}ol,ul,dl{margin-top:0;margin-bottom:1em}ol ol,ul ul,ol ul,ul ol{margin-bottom:0}dt{font-weight:500}dd{margin-bottom:.5em;margin-left:0}blockquote{margin:0 0 1em}dfn{font-style:italic}b,strong{font-weight:bolder}small{font-size:80%}sub,sup{position:relative;font-size:75%;line-height:0;vertical-align:baseline}sub{bottom:-.25em}sup{top:-.5em}pre,code,kbd,samp{font-size:1em;font-family:SFMono-Regular,Consolas,Liberation Mono,Menlo,Courier,monospace}pre{margin-top:0;margin-bottom:1em;overflow:auto}figure{margin:0 0 1em}img{vertical-align:middle;border-style:none}a,area,button,[role=button],input:not([type=range]),label,select,summary,textarea{touch-action:manipulation}table{border-collapse:collapse}caption{padding-top:.75em;padding-bottom:.3em;text-align:left;caption-side:bottom}input,button,select,optgroup,textarea{margin:0;color:inherit;font-size:inherit;font-family:inherit;line-height:inherit}button,input{overflow:visible}button,select{text-transform:none}button,html [type=button],[type=reset],[type=submit]{-webkit-appearance:button}button::-moz-focus-inner,[type=button]::-moz-focus-inner,[type=reset]::-moz-focus-inner,[type=submit]::-moz-focus-inner{padding:0;border-style:none}input[type=radio],input[type=checkbox]{box-sizing:border-box;padding:0}input[type=date],input[type=time],input[type=datetime-local],input[type=month]{-webkit-appearance:listbox}textarea{overflow:auto;resize:vertical}fieldset{min-width:0;margin:0;padding:0;border:0}legend{display:block;width:100%;max-width:100%;margin-bottom:.5em;padding:0;color:inherit;font-size:1.5em;line-height:inherit;white-space:normal}progress{vertical-align:baseline}[type=number]::-webkit-inner-spin-button,[type=number]::-webkit-outer-spin-button{height:auto}[type=search]{outline-offset:-2px;-webkit-appearance:none}[type=search]::-webkit-search-cancel-button,[type=search]::-webkit-search-decoration{-webkit-appearance:none}::-webkit-file-upload-button{font:inherit;-webkit-appearance:button}output{display:inline-block}summary{display:list-item}template{display:none}[hidden]{display:none!important}mark{padding:.2em;background-color:#feffe6}:root{--so-bg: #f4f7fb;--so-surface: #ffffff;--so-surface-muted: #f8fafc;--so-border: #dbe5ef;--so-border-soft: #e8eef6;--so-text: #111827;--so-muted: #64748b;--so-primary: #2563eb;--so-primary-dark: #1e3a8a;--so-cyan: #23c7c7;--so-cyan-soft: #defbfb;--so-success: #10b981;--so-warning: #f59e0b;--so-danger: #ef4444;--so-ink: #0f172a;--so-sidebar: #101827;--so-radius: 14px;--so-shadow: 0 18px 45px rgba(15, 23, 42, .08)}*{box-sizing:border-box}html,body,#root{min-height:100%}body{margin:0;color:var(--so-text);background:radial-gradient(circle at top left,rgba(35,199,199,.14),transparent 34rem),linear-gradient(180deg,#f8fbff 0%,var(--so-bg) 100%)}.brand-logo{display:inline-flex;align-items:center;gap:12px;min-width:0}.brand-logo__mark{flex:0 0 auto;filter:drop-shadow(0 10px 22px rgba(15,23,42,.14))}.brand-logo__copy{min-width:0;line-height:1.05}.brand-logo__title{font-weight:780;letter-spacing:0}.brand-logo__subtitle{margin-top:5px;font-weight:540;letter-spacing:0;white-space:nowrap}.so-app-shell{min-height:100vh;background:radial-gradient(circle at 28% 8%,rgba(35,199,199,.12),transparent 26rem),linear-gradient(180deg,#f8fbff,#eef4fb)}.so-sidebar{background:linear-gradient(180deg,#2563eb29,#23c7c70d 48%,#0f172a00),var(--so-sidebar)!important;border-right:1px solid rgba(148,163,184,.16)}.so-sidebar .ant-menu{background:transparent!important;padding:6px 10px}.so-sidebar .ant-menu-item{height:42px;margin:5px 0;border-radius:10px;color:#e2e8f0b8}.so-sidebar .ant-menu-item-selected{color:#fff;background:linear-gradient(135deg,#2563ebf0,#23c7c7c2)!important;box-shadow:0 12px 28px #2563eb3d}.so-sidebar .ant-menu-item:not(.ant-menu-item-selected):hover{color:#fff!important;background:#94a3b81f!important}.so-sidebar-brand{padding:20px 18px 16px;border-bottom:1px solid rgba(148,163,184,.14)}.so-topbar{height:68px;padding:0 28px;background:#ffffffd6;border-bottom:1px solid rgba(219,229,239,.9);-webkit-backdrop-filter:blur(14px);backdrop-filter:blur(14px)}.so-content{padding:26px}.so-page-heading{display:flex;align-items:flex-end;justify-content:space-between;gap:18px;margin-bottom:18px}.so-page-heading h1,.so-page-heading h2,.so-page-heading h3,.so-page-heading h4{margin:0;letter-spacing:0}.so-page-kicker{display:block;margin-bottom:4px;color:var(--so-primary);font-size:12px;font-weight:700;text-transform:uppercase;letter-spacing:.08em}.so-muted{color:var(--so-muted)}.so-stat-card{overflow:hidden;border:1px solid rgba(219,229,239,.92)}.so-stat-card:before{content:"";position:absolute;inset:0 0 auto;height:3px;background:linear-gradient(90deg,var(--so-cyan),var(--so-primary),var(--so-warning))}.so-table-card,.so-panel-card{border:1px solid rgba(219,229,239,.92)}.so-login{min-height:100vh;display:grid;grid-template-columns:minmax(0,1fr) 460px;background:radial-gradient(circle at 18% 20%,rgba(35,199,199,.28),transparent 26rem),radial-gradient(circle at 54% 80%,rgba(245,158,11,.16),transparent 22rem),linear-gradient(135deg,#08111f,#111827 52%,#1e3a8a)}.so-login__story{position:relative;display:flex;flex-direction:column;justify-content:space-between;padding:48px;overflow:hidden}.so-login__story:after{content:"";position:absolute;right:-9rem;bottom:-12rem;width:32rem;height:32rem;border:1px solid rgba(125,211,252,.18);border-radius:50%}.so-login__headline{position:relative;z-index:1;max-width:660px;color:#f8fafc}.so-login__headline h1{margin:0;color:#fff;font-size:clamp(42px,6vw,76px);line-height:.98;letter-spacing:0}.so-login__headline p{max-width:560px;margin:22px 0 0;color:#e2e8f0c7;font-size:17px;line-height:1.65}.so-login__signals{position:relative;z-index:1;display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;max-width:720px}.so-login__signal{min-height:104px;padding:16px;border:1px solid rgba(226,232,240,.14);border-radius:var(--so-radius);background:#0f172a7a;color:#e2e8f0;-webkit-backdrop-filter:blur(18px);backdrop-filter:blur(18px)}.so-login__signal strong{display:block;color:#fff;font-size:22px}.so-login__form-wrap{display:flex;align-items:center;justify-content:center;padding:34px;background:#f8fafcf0}.so-login__card{width:100%;max-width:400px;border:1px solid rgba(203,213,225,.72);border-radius:22px;box-shadow:0 24px 70px #0f172a29}.so-specialist-grid{display:grid;grid-template-columns:minmax(280px,380px) minmax(0,1fr);gap:16px;height:calc(100vh - 120px)}.so-chat-layout{display:grid;grid-template-columns:minmax(0,1fr) 286px;gap:16px;height:100%}.so-empty-state{height:100%;display:flex;align-items:center;justify-content:center;border:1px dashed rgba(37,99,235,.24);border-radius:var(--so-radius);background:#ffffffb8;color:var(--so-muted)}.so-conversation-item{border-left:3px solid transparent;transition:background .18s ease,border-color .18s ease}.so-conversation-item:hover{background:#f8fafc}.so-conversation-item.is-selected{background:linear-gradient(90deg,#23c7c724,#2563eb14);border-left-color:var(--so-cyan)}.so-message-bubble{max-width:min(72%,620px);padding:10px 13px;border:1px solid rgba(219,229,239,.86);box-shadow:0 8px 18px #0f172a0d}.so-message-bubble.is-customer{border-radius:6px 18px 18px;background:#fff;color:var(--so-text)}.so-message-bubble.is-agent{border-color:transparent;border-radius:18px 6px 18px 18px;background:linear-gradient(135deg,#2563eb,#1746a2);color:#fff}.ant-card{border-radius:var(--so-radius);box-shadow:0 10px 30px #0f172a0d}.ant-card .ant-card-head{border-bottom-color:var(--so-border-soft)}.ant-btn{border-radius:10px}.ant-btn-primary{background:linear-gradient(135deg,var(--so-primary),#1746a2);box-shadow:0 9px 18px #2563eb33}.ant-input,.ant-input-affix-wrapper,.ant-input-number,.ant-select-selector{border-radius:10px!important}.ant-table-wrapper .ant-table{color:var(--so-text)}.ant-table-thead>tr>th{background:#f8fafc!important;color:#475569!important;font-size:12px;font-weight:700!important}@media (max-width: 980px){.so-login{grid-template-columns:1fr}.so-login__story{min-height:420px;padding:32px}.so-login__form-wrap{padding:28px 18px 36px}.so-specialist-grid,.so-chat-layout{grid-template-columns:1fr;height:auto}.so-chat-layout{min-height:760px}}@media (max-width: 680px){.so-content{padding:18px}.so-page-heading{align-items:flex-start;flex-direction:column}.brand-logo__subtitle,.so-login__signals{display:none}}